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Accounts and Passwords
I forgot my username.
I forgot my password.
When and how will I receive my Zane State College username and password?
What Internet browser can I use to change my password?
How do I login to Zane State College lab computers?
How do I login to Blackboard?
Which username and password do I use with Blackboard?
What if I cannot see my Blackboard course?
I am having trouble using Blackboard to complete my work, what can I do?
How do I download the Blackboard App for my smart device?
How do I login to the NetLab service?
How do I download Java for the NetLab service?
What should I do if I have issues with Java for NetLab?
What if I don't know my username and password to the NetLab service?
What Internet browsers can I use with the Netlab service?
Network and Wireless
How do I access the wireless network using a smart device?
How do I access the wireless network using a laptop?
Microsoft Office and Email
How do I login to Email?
How long can I keep my email?
How do I access the Microsoft OneDrive Storage using computers?
How do I install my free Microsoft Office 2016 Applications on a Microsoft Windows computer?
What is the Microsoft Office 2016 benefit?
How much Microsoft OneDrive storage do I get?
What happens to my account when I leave Zane State College?
What Internet browsers can I use to access Email?
How do I use the Microsoft OneDrive App for my device?
How do I access my email from my mobile smart device?
How do I login to Pearson MyLab?
What Internet browsers can I use with Pearson MyLab?
What if I forget my Pearson username?
What if I forget my Pearson password?
What if I need technical help with Pearson MyLab?
How do I add printer funds to my account?
How do I print using Zane State College lab computers?
Where is my printout located?
How do I release my print job at the walk up printer?
For information about My Apps and recommended device specs, please see My Apps and Device Information.pdf