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Accounts and Passwords
I forgot my username.
I forgot my password.
When and how will I receive my Zane State College username and password?
What Internet browser can I use to change my password?
How do I login to Zane State College lab computers?
How do I login to Blackboard?
Which username and password do I use with Blackboard?
What if I cannot see my Blackboard course?
I am having trouble using Blackboard to complete my work, what can I do?
How do I download the Blackboard App for my smart device?
How do I login to the NetLab service?
How do I download Java for the NetLab service?
What should I do if I have issues with Java for NetLab?
What if I don't know my username and password to the NetLab service?
What Internet browsers can I use with the Netlab service?
Network and Wireless
How do I access the wireless network using a smart device?
How do I access the wireless network using a laptop?
Microsoft Office and Email
How do I login to Email?
How long can I keep my email?
How do I access the Microsoft OneDrive Storage using computers?
How do I install my free Microsoft Office 2016 Applications on a Microsoft Windows computer?
What is the Microsoft Office 2016 benefit?
How much Microsoft OneDrive storage do I get?
What happens to my account when I leave Zane State College?
What Internet browsers can I use to access Email?
How do I use the Microsoft OneDrive App for my device?
How do I access my email from my mobile smart device?
How do I login to Pearson MyLab?
What Internet browsers can I use with Pearson MyLab?
What if I forget my Pearson username?
What if I forget my Pearson password?
What if I need technical help with Pearson MyLab?
How do I add printer funds to my account?
How do I print using Zane State College lab computers?
Where is my printout located?
How do I release my print job at the walk up printer?
For information about My Apps and recommended device specs, please see My Apps and Device Information.pdf
Instructions on how to enroll to receive emergency alerts.
Instructions to install software applications offered free by Zane State College, such as Microsoft Office.
Instructions on use of apps for Blackboard, WebEx, email and OneDrive.
Overview of the MyApps service which makes software available to students and employees remotely.
Comprehensive guide for incoming students to introduce them to the use of various technologies utilized at Zane State College.
Excerpt taken from the Zane State College Student Handbook.