Technology Home | Technology

Technology

Technology Solutions Center

Zane State College’s Technology Solutions Center provides customer support for a wide range of computing, technical, and information services to the campus community. Assistance is available by phone, email, and at our staffed help desk.

Contact IT Department

Zanesville Campus, College Hall, Room 221
Monday through Thursday, 7:30 a.m. – 5:30 p.m.

Email: TecHelp@zanestate.edu

Phone: 740.588.1327

Technology>Password Reset

Password Reset

Password Requirements

Must be at least 15 characters long
Must include at least 1 lower case character
Must include at least 1 uppercase character
Must include at least 1 number
Must include at least 1 special character
Must not contain username OR first and last name

Click to Activate or Change Password

How To Update Cellular Number

To update or add your cellular number please click here.

Keeping your cellular number current is critical for user account logins with Multi-Factor Authentication.

Handouts

Download all files

Download files

Name	Description	Status	Source
Creating a Strong Password		Required	Creating a Strong Password.pdf	Edit Creating a Strong Password	Delete Creating a Strong Password
Using Multi-Factor Authentication with Microsoft Authenticator Instructions		Required	Microsoft Authenticator App.pdf	Edit Using Multi-Factor Authentication with Microsoft Authenticator Instructions	Delete Using Multi-Factor Authentication with Microsoft Authenticator Instructions
Activate or Change Your Password		Required	Activate or Change Your Password.pdf	Edit Activate or Change Your Password	Delete Activate or Change Your Password
Using Zane State College WIFI		Required	Using Zane State College WIFI.pdf	Edit Using Zane State College WIFI	Delete Using Zane State College WIFI
How to Disable Popup Blockers	Instructions on how to disable internet browser popup blockers	Required	How to Disable Popup Blockers.pdf	Edit How to Disable Popup Blockers	Delete How to Disable Popup Blockers
Print From Personal Device		Required	How to print from your personal device.pdf	Edit Print From Personal Device	Delete Print From Personal Device

While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

Bring Your Own Device

What is “Bring Your Own Device"? Students bring their own portable devices such as a laptop, or tablet into the classroom.

To get you off to a strong start to earning your degree or certificate, all new students enrolling at Zane State College are required to have their own laptop or computer. This device will be used in the classroom, and for preparing for class at home. Your cell phone will not be an adequate substitution. If you already have a device, you are all set and ready for the start of classes. We do not recommend the use of Chromebooks.

Low to moderately priced laptops are available in the College Bookstore which allows you to use financial aid money to purchase your device. IT and Engineering programs may require specialized laptops not available in the College Bookstore.

Sophos Home Edition Application

All students and employees can now receive up to ten complimentary cybersecurity instances for their home Mac or PC. Simply follow these steps:

Browse to home.sophos.com
Enter your Zane State College email for verification purposes in the Email text box located at the bottom part of the webpage.
Follow the prompts to register your personal email for an account or upgrade your existing account.

Office 365 Education Application

All students and employees can enjoy up to five devices of free Microsoft Office 365 for Education. This benefit offers Word, Excel, PowerPoint, Access, Outlook, OneNote, Teams and Publisher applications. Students have access to this benefit every semester or term they are registered for. Please see below for how to access the free software and installation assistance.

Mobile devices will use the Apple App Store or Google Play Store to download Office 365 applications. Apple MacOS computers and laptops will also use the App Store to download the Office 365 applications. The instructions below are intended for Windows computers and laptops.

Browse to microsoft.com/en-us/education/products/office
Where it says to enter your school email address type in your Zane State College email address and click the Get Started button
At the Microsoft license screen, click the OK, got it button to continue
Login to your Zane State College Microsoft online account using your email address and password
At the Microsoft home screen on the right hand side click the Install apps button and complete the installation

Zoom Client Application

All students and employees have access to a full license of Zoom Virtual Meeting application. This remote access and mobile virtual meeting solution is designed to allow for flexible video and audio communication anywhere you have an internet connection. Faculty can meet remotely with students and students can meet remotely with other classmates allowing for easy collaboration and communication. Students have access to this benefit every semester or term they are registered for. Please see below for how to access the free software and installation assistance.

Mobile devices will use the Apple App Store or Google Play Store to download the Zoom application. The instructions below are intended for computers and laptops.

Browse to zoom.us/download
Under Zoom Desktop Client click the blue download button
Double click on your downloaded Zoom Installer and follow the installation instructions
Launch the Zoom application
Click the SSO button located under the username and password boxes
Type in zanestate for the company domain and click the Continue button
Login with your Zane State College email address and password

Password Requirements

How To Update Cellular Number

Click To View Handouts