When is the tuition payment deadline?
Tuition is due in full a few weeks prior to the start of classes. To see the specific date, go to MY ZSC; navigate to the Finances page, then go to the Payment deadline section.

What happens if I miss the deadline and I have not signed a payment plan agreement?
You will be dropped from the current semester courses, and will need to pay an additional $45 re-registration fee to register for available classes.

What time is the payment deadline?
Payment deadline are always at 1PM on the due date.

Will dropping courses or withdrawing from classes impact my financial aid?
Yes, withdrawing from courses after receiving financial aid/and or disbursements may result in the repayment of aid funds to the college. It is best to confirm the impact by checking with the financial aid department at financialaid@zanestate.edu.

Will I receive a reduction in Instructional and General charges if I drop or withdraw from courses?
The tuition adjustment amount is based on the date of drop or withdrawal. 

Are all fee types refundable?
Most fees are adjusted and refundable according to the tuition adjustment dates, other fees may be non-refundable.  Please contact the business office at businessoffice@zanestate.edu for specific fee questions.

What is BankMobile?
BankMobile is our refund distributer, in order to receive a refund of excess financial aid or tuition adjustments you must select a refund option at https://www.refundselection.com.

When will I receive my refund?
Refunds distribution begins at the end of the sixth week of classes, your specific timing may vary based on course timing, financial aid regulations, and refund selection choice. 

What are my refund selection choices?
You may sign up for a BankMobile/Vibe checking account and your refund will be deposited and available to you on the same day it is distributed. Or you may select to have your refund deposited into an existing bank account and your refund will be deposited and available 2-3 days from the distribution date. If you do not make a selection, your refund will be delayed.

What is a statement Balance?
Your statement balance shows the amount owed for a semester’s tuition and fees.  A positive balance is due to the college and a negative amount indicates an overpayment or excess financial aid and may be refundable to the student.  

How do I view my statement balance?
You will receive a statement balance in the mail. At any time, your semester balance is viewable by:

• Logging into your My ZSC account
• Click the students tab
• Scroll to the bottom to the financial area
• Click view my statements
• Click details and history  (go to the last tab, it will be for current term)

How do I pay my statement balance in full?
Pay in full by logging onto My ZSC or visiting campus. After logging in, navigate from Students > My Finances > My Financial Account.  If you have a payment plan you must select the payment plan option to make a payment on the balance. 

What do I do if I can’t pay my balance immediately?
Read further on this page about starting a payment Plan.

Why is financial aid not applied to my balance?
Please get in touch with the Financial Aid office at financialaid@zanestate.edu.

Why is my Zane State College Foundation Scholarship or Academic Award not applied to my balance?
Please get in touch with the Foundation office at foundation@zanestate.edu.

Why is my outside funding (Veterans, JFS, Union Education, fee waiver, tuition reimbursement, etc.) not applied to my balance?
Please get in touch with the Business office at businessoffice@zanestate.edu.

What is a Payment plan?
A payment plan holds your place in your semester’s classes when you are unable to meet the initial payment due date. A payment plan costs $30 and allows you to make monthly payments toward your balance throughout the semester.

How do I start a Payment Plan?
Fill out an application online at My ZSC.  After logging in, navigate from Students > My Finances > Payment Plans. You must accept the terms to sign up for the payment plan, and the $30 application fee will be added to your account balance.