Enrollment for financial aid calculation purposes is determined on the second Friday of the semester. No adjustments to awards will be made after that date unless a full withdraw is initiated or if the student receives all F’s. However, students who fail to attend classes or cease attending during the first week of the semester will be responsible for repayment of aid received for the course(s) and any non-refundable fees including the Matriculation Fee. Attendance records are reviewed by the Office of Student Financial Aid at the end of each semester for this repayment determination.

Financial aid is earned based on the number of days a student attends classes. If a student receiving aid withdraws from all classes, their earned aid is determined based on the date they withdraw. The difference between the aid they have actually received and the aid they have earned must be returned to the proper agency. Within 30 days of withdrawing, the student will be notified of the amount that they are responsible for returning. The student will then have 45 days to return this amount to Zane State College. If this amount is not returned to the College, the over award will be reported to the State of Ohio Attorney General’s Office for collection efforts where additional fees will be incurred by the student. A student is not eligible for future registration at the College until this debt has been paid in full.

In cases where students are registered for classes other than the standard 16 week semester such as sessions, inter-session, & term classes the following policy will apply:

  1. Students withdrawing from term classes in the eight or twelve week format will be refunded based on the standard semester refund schedule.
  2. Please contact the Business Office for refunds on all other formats.

Return of Student Financial Aid funds will be distributed in the following order:

  1. Unsubsidized Federal Stafford Loans
  2.  Subsidized Federal Stafford Loans
  3. Federal PLUS Loans
  4. Federal Pell Grants
  5. Other Financial Aid Programs

Refunds are made based on the date of official drop and when the necessary paperwork is filed with Student Services. Refunds for Federal Financial Aid recipients in attendance at the college are computed according to refund guidelines provided by the U.S. Department of Education. Unearned Aid for all financial aid recipients is returned as mandated by federal regulation. Examples of federal refund calculations are available in the Financial Aid Office located within the One Stop for Student Services area.

The chart below indicates the percentage of tuition charges that will be refunded based on the standard semester and week for the official withdrawal. This chart refers to tuition charges; please note that some fees may be non-refundable. 

  Refund Time Frame

Refund Percentage

   Week 1**


Week 2


 Week 3


Week 4 and after



Withdrawal on or before the first Saturday of the term.

Matriculation, Cisco, Graduation, MOUS, Re-registration, Late Payment fees, Conference, Voucher and Payment Plan fees are non-refundable.

Clinical, Insurance, OPOTA, and Security fees are not refunded after Week 1.


By registering for classes you assume a legal obligation to pay tuition and fees. It is your responsibility to follow the college's formal process of withdrawing from classes, if you choose not to attend. Failure to properly withdraw from classes will require that you pay for all tuition charges.

Any withdrawal after the 3rd week of the semester will receive NO refund and you will be responsible for the full tuition charges.

Refunds are disbursed weekly starting at the end of the sixth week for standard semester classes, with the following exceptions:

  1. If financial aid amount is dependent upon credit hours to be earned in the second eight week term classes or the twelve week term classes, refund will be held in all or part until after attendance is confirmed in the term classes. 
  2. If the financial aid is subject to additional terms that are specified in the aid regulations. This may include first time and semester specific loans that may require multiple disbursements. 

To view your current refund, select "My Account Information", "Course and Fee Statement", "Generate Course and Fee Statement".  Any credit balance showing in "Computed Balance" on the bottom right will be the excess amount on your account.

Refund payments will be delayed for students who have not selected a refund disbursement method. Students must use the BankMobile Disbursements green envelope they received in the mail to select their refund preference. All payments are processed by an out-of-state processing center with BankMobile Disbursements. We encourage all students to sign up for a refund disbursement method for faster refund service. Please make sure your My ZSC account information is correct to avoid any delays. Address changes need to be made through your My Z-Online account and at your local post office.

Please be advised that we cannot re-issue checks for 15 business days after the check was processed. There is an $18.00 processing fee for checks which we issue stop payments. If the check is returned to us in the mail, we will notify you by the phone number we have on file and/or through your Zane State College email account.

Zane State College has partnered with BankMobile to deliver your financial aid refund. For more information about BankMobile, visit this link: https://www.refundselection.com/refundselection/#/welcome/continue

“To view our institution’s contract with BankMobile, a Division of Customers Bank, click here.”