Technology

Technology Solutions Center

Zane State College’s Technology Solutions Center provides customer support for a wide range of computing, technical, and information services to the campus community. Assistance is available by phone, email, and at our staffed help desk.

Contact IT Department

Zanesville Campus, College Hall, Room 221
Monday through Thursday, 7:30 a.m. – 5:30 p.m.

Email: TecHelp@zanestate.edu

Phone: 740.588.1327

Technology>Password Reset

Password Reset

Password Requirements

  • Must be at least 15 characters long
  • Must include at least 1 lower case character
  • Must include at least 1 uppercase character
  • Must include at least 1 number
  • Must include at least 1 special character
  • Must not contain username OR first and last name

Click to Activate or Change Password

Handouts

Sophos Home Edition Application

 

 

All students and employees can now receive one complimentary cybersecurity for their home Mac or PC. Simply follow these steps:

  1. Browse to home.sophos.com/employee
  2. Enter your Zane State College email for verification purposes
  3. Follow the prompts to register your personal email for an account or upgrade your existing account.

Office 365 Education Application

All students and employees can enjoy up to five devices of free Microsoft Office 365 for Education. This benefit offers Word, Excel, PowerPoint, Access, Outlook, OneNote, Teams and Publisher applications. Students have access to this benefit every semester or term they are registered for.  Please see below for how to access the free software and installation assistance.

Mobile devices will use the Apple App Store or Google Play Store to download Office 365 applications.  Apple MacOS computers and laptops will also use the App Store to download the Office 365 applications. The instructions below are intended for Windows computers and laptops.

  1. Browse to microsoft.com/en-us/education/products/office
  2. Where it says to enter your school email address type in your Zane State College email address and click the Get Started button
  3. At the Microsoft license screen, click the OK, got it button to continue
  4. Login to your Zane State College Microsoft online account using your email address and password
  5. At the Microsoft home screen on the right hand side click the Install apps button and complete the installation

Zoom Client Application

All students and employees have access to a full license of Zoom Virtual Meeting application. This remote access and mobile virtual meeting solution is designed to allow for flexible video and audio communication anywhere you have an internet connection. Faculty can meet remotely with students and students can meet remotely with other classmates allowing for easy collaboration and communication. Students have access to this benefit every semester or term they are registered for.  Please see below for how to access the free software and installation assistance.

Mobile devices will use the Apple App Store or Google Play Store to download the Zoom application. The instructions below are intended for computers and laptops.

  1. Browse to zoom.us/download
  2. Under Zoom Desktop Client click the blue download button
  3. Double click on your downloaded Zoom Installer and follow the installation instructions
  4. Launch the Zoom application
  5. Click the SSO button located under the username and password boxes
  6. Type in zanestate for the company domain and click the Continue button
  7. Login with your Zane State College email address and password